R. John Teller

R. John Teller

In April 1964, Edward F. Ford and John Ivester formed Ford & Ivester Company. Ed Ford, previously the National Sales manager of Bell & Gossett, joined forces with a minority partner, John Ivester, who had been a B&G salesman for over twenty-five years.

The company was purchased in 1978 by R. John Teller and the name was changed to Fluid Industrial Associates, dba FIA Inc. Through R. John’s leadership, the company’s philosophy and direction, as we know it today, began to evolve. New product lines were added and John’s vision of an educational center to train FIA’s customers and employees began to take shape.

In 1983, John’s dream became reality as a new facility was built in Woburn, Massachusetts, with a full educational center. Since that time, the training center has focused on providing education to engineers, contractors and wholesalers, as well as to FIA employees.

In 1995, R. John Teller became CEO and John T. Teller assumed the responsibilities of President. In 2002, John T. Teller purchased 100% of the stock from R. John Teller and became President and CEO.

John T. Teller

John T. Teller

In August of 2006, John T. Teller purchased the intangible assets of the Bernard M. Packtor Company in Hamden, Connecticut, and became the exclusive ITT R&CW (currently Xylem Applied Water System) Representative for the entire New England territory.

In January of 2013, John T. Teller CEO/Owner, promoted John M. Packer to the position of President and Chief Operating Officer.

In August of 2021, John T. Teller CEO/Owner, promoted Andrew Pratt to the position of President.

The company’s basic philosophy of providing quality customer service through a highly trained staff of professionals continues. FIA is committed to excellence and we thank our valued customers for their continued confidence in us.

Additionally our leadership team includes:

Andrew Pratt, President

Brandon Teller, Senior Vice President - Commercial Sales
Patricia Durney, Chief Financial Officer
George Carey, Vice President - Training & Education
Christopher Landry, Vice President - Distribution Sales
Paul Sawyer, Operations Manager

FIA is a member of the Fluid Handling Representatives Association (FHRA). Founded in 1975, the FHRA is an organization of thirty independent Xylem Applied Water System Representative organizations which are contractually exclusive representatives of Bell & Gossett within the 50 United States.

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