Our Services
Need help with your next project? FIA is fully committed to provide support and service for all customers in all phases of a project. From engineering and design support, to installation guidance and all the way through with startup services and warranty support.
Startup & Warranty Services
The FIA Service team performs factory authorized startup services and warranty services for all of the products we sell. Our licensed field technicians are available to visit your project site and perform startup services on your B&G pump and Lochinvar gas boiler or water heater. Startup supervision by an authorized representative is recommended to ensure proper equipment operation and assure optimal energy efficiency. The FIA Service team extends the long track record of superior customer service and stands ready to be your post-installation commissioning partner
Startup supervision by an authorized representative is recommended to ensure proper equipment operation and optimal energy efficiency. Failure to do so may result in damage or decreased performance with the potential for premature equipment failure and improper use of the product can cause personal injury and damage to property, and may void the warranty.
The FIA Service team- with a long track record of superior customer service- stands ready to be your post-installation commissioning partner.
Manufacturer’s Startup Forms
When you are ready to schedule your equipment startup - we need some essential product information and details about the location, scope and size of the project.
Startup and Warranty Service Requests
Contact the FIA Service team today, to get your project off to the efficient, safe and dependable start you deserve.
Custom Pump Assembly
Let us be your custom pump supplier of choice- we can provide custom or "Built to Order" Bell & Gossett commercial pumps from our shop for your next installation.
FIA’s pump building facility is equipped to select, build and ship pumps up to 250 HP in all configurations- base mount, inline and turbine. Our local inventory of pumps and pump kits allows us to meet your needs- quick- in as little as hours after getting the order.
Every pump project leaves our facility with a professional finish and an FIA serial number to expedite service or repair parts identification in the future.
Engineering Services
FIA Inc. offers complete technical support for XYLEM Bell & Gossett, XYLEM Hoffman, XYLEM Domestic Pump, Lochinvar, Tekmar, Webstone Valve and many others.
We provide:
- Application assistance
- In-house seminars
- Systems training in our educational facility
- Onsite systems evaluation
Visit our pages on CAD drawing and equipment selection for details about all our product lines.
B&G Pump Selection Program
Select your custom pump - use the Bell & Gossett ESP Plus Online Pump Selection Tool to confirm what you need today!
Training Courses
We offer our clients the opportunity to enhance their skills and knowledge in a variety of subject areas.